About & Experience

Get to know me: I'm fueled by a love for design, justice, infrastructure, coffee, and movies. All the movies.

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End-to-end strategy, research, & design of B2B SaaS products: desktop, web, & native hardware
UX writing & content lead — responsible for all copy & content on apps & digital products
Shipped products: earned 200+ weekly users, & .52% increase in usage since launch
Designed & wrote user onboarding experiences, wizards, & product tours
Created low- & high-fidelity wireframes & mockups using Figma, XD, Miro
Used & contributed to in-house design system
Led PM, ideation, & user-centered design sessions with engineering, product, support, & business teams
Conducted user research, interviews, usability & prototype tests, optimized designs using data
Analyzed, presented, & made design decisions from user behavioral analytics & research findings
Created user journey maps, user flows, & golden paths for numerous personas
Led adoption, implementation, & training of new product onboarding & UX research study tools

Wrote & edited copy for SaaS products, websites, menu navigation, buttons, in-app marketing pages
Interviewed users, participated in research studies & simulations to inform product development
Created sketches & wireframes for websites & key feature sections in web apps
Owned & created content strategy & editorial process for SEO, copywriting, video, website, blog

Wrote/edited UI text & microcopy for B2B SaaS product menus & user onboarding wizards
Pitched, wrote, & designed UI for digital signage editor product
Tested/edited UX copy & SaaS product functionality across mobile & desktop devices
Created multi-channel content strategy, editorial process, & managed all inbound content
Wrote & managed tech blog, grew audience by 1,906% with 108,000 avg. monthly views
Designed, optimized, tested, & proofed marketing content, web pages, blog, & email content

Created multi-channel content strategy, owned website, social, email, and print media channels

Conducted interviews for digital stories, owned & managed all web, blog, email, video content
Applied design thinking concepts & empathy-driven research to develop user-centered programming